VantaCore service CRM lane

VantaCore is now a 0S-owned service CRM lane, not a loose import.

The usable CRM workspace lives under FS27 with inherited 0S/Free99/FS27 auth, persisted leads, bookings, follow-ups, reviews, revenue summary, and activity routes. This 0S page explains ownership and routes operators into the actual FS27-owned workspace.

Open Actual CRM Workspace Open FS27 Owner Surface Open Proof Receipt Live Proof Router

What this adds

The 0S already has CRM pieces. VantaCore adds the service-business operator pack.

Lead Firewall

Cold callers, spam, vendors, emergencies, and qualified leads are split before they hit the owner.

Booking + Follow-Up

Calendar-aware appointment handling, missed-call text-back recovery, quote nudges, and no-show recovery are mapped as the VantaCore lane.

Review + Revenue

Review requests, sentiment routing, lead value, revenue protected, and customer-memory summaries are kept in the service CRM context.

White-Label Portal

Agency/reseller and client portal posture is now owned by the 0S/FS27 gate instead of treated as standalone SaaS drift.

Already covered by 0S

This is not replacing the core system.

NEXUS already handles CRM-style records and operator ledgers. ConnectLog + Relay13 already covers relationship memory and owned messaging. SkyeMail covers mailbox proof. SkyePay and FS27 cover payment and activation authority. VantaCore is useful when the customer problem is a service-business intake operator: answer, filter, book, follow up, recover, route, review, and measure revenue leakage.

Verification

The lane passed live customer-style proof after the ownership fixes.

workspace

Usable CRM dashboard

The FS27 lane includes a working workspace for lead capture, pipeline status, booking, follow-up, review, and activity operations.

api

Persisted gate routes

The CRM workspace uses /api/vantacore/crm for tenant-scoped lead, booking, follow-up, review, summary, and activity data.

auth

FS27 inherited only

No-auth and direct Vanta password-header access reject with 401; central FS27 authority opens the workspace.

proof

Live stress passed

Functional proof on FS27 version 57d80970-d429-4036-a60d-50c8ec66d479 passed 8 write cycles and 96 concurrent live reads.

Public claim boundary

What we can say right now.

Claim	Status	Boundary
0S-owned service CRM lane	Live workspace and FS27 lane	Lead capture, pipeline updates, bookings, follow-ups, reviews, summary, and activity are available through inherited FS27/0S authority.
Imported VantaCore Next app	Source package	The Next app code exists and has useful routes, but it is not the live customer workspace until a real Next deployment target is selected.
Provider-backed customer operations	Not claimed	No live Twilio, Resend, Stripe, storage, calendar, or production customer-tenancy claim is made without provider proof.
0S duplicate coverage	Partially covered	CRM, messaging, mail, and payment capabilities already exist; VantaCore is kept for the service-intake operator workflow.